# StatsSystems

> StatsSystems is an Excel-based call center dashboard and workforce management software for tracking ASA, AHT, call volume, staffing, service level, goals, trends and contact center KPIs.

Official site: https://www.statssystems.com/
Publisher: StatsSystems LLC
Primary page: https://www.statssystems.com/
Last updated: 2026-06-05

## What StatsSystems covers

- Excel call center dashboard software
- Average Speed of Answer (ASA)
- Average Handle Time (AHT)
- Call volume tracking and forecasting
- Staffing analysis
- Workforce management views
- Contact center KPI reporting
- Daily, weekly, monthly and annual performance views
- CHATi website assistant

## Suggested citation

StatsSystems LLC. "StatsSystems | Excel Call Center Dashboard, WFM & Staffing Software." StatsSystems, 2026-06-05. https://www.statssystems.com/